pRivacy poLicy

Privacy Policy

Effective date: July 23, 2025

ATELIER KINTSUGI PTE. LTD. ("us", "we", or "our") operates the https://www.atelierkintsugi.co website (the "Service").

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

DEFINITIONS

Service
The Service refers to the https://www.atelierkintsugi.co website operated by ATELIER KINTSUGI PTE. LTD.

Personal Data
Personal Data means any information that can identify an individual, either directly or indirectly.

Usage Data
Usage Data is collected automatically and may include information such as your IP address, browser type, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

Cookies
Cookies are small data files stored on your device, used to improve and analyze our Service.

INFORMATION COLLECTION AND USE

We collect several types of information to provide and enhance our Service.

Types of Data Collected

Personal Data
We may collect the following:

  • Email address

  • First and last name

  • Phone number

  • Address, city, postal code, state/province, country

  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, promotions, and updates. You may opt out by following the unsubscribe instructions provided in our emails.

Usage Data
We may collect data about how you access and use the Service. This includes information such as your device’s IP address, browser version, pages visited, and duration of visits.

Tracking Cookies Data
We use cookies and similar tracking technologies such as beacons, tags, and scripts to monitor Service activity and store information.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may affect the functionality of the Service.

Examples of Cookies we use:

  • Session Cookies – to operate the Service

  • Preference Cookies – to remember your settings

  • Security Cookies – for security purposes

USE OF DATA

ATELIER KINTSUGI PTE. LTD. may use the collected data to:

  • Provide and maintain the Service

  • Notify you of changes to the Service

  • Allow interactive features when you choose to use them

  • Provide customer support

  • Monitor and analyze usage

  • Detect and address technical issues

  • Send you updates, offers, and relevant information (unless you opt out)

TRANSFER OF DATA

Your data, including Personal Data, may be transferred to—and processed in—locations outside your state or country, including Singapore, where our servers are hosted and operated.

By submitting your information, you consent to this transfer and processing in accordance with this Privacy Policy. We take reasonable steps to ensure your data is treated securely and with appropriate safeguards.

DISCLOSURE OF DATA

Participation

You consent to the collection, use, and disclosure of your Personal Data by ATELIER KINTSUGI PTE. LTD. for the purposes of administering your participation in the Activities, and you understand that such data may be shared with WeWork or emergency services in the event of an incident.

Business Transaction

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity. We will notify you before such data is subject to a different policy.

Disclosure for Law Enforcement

Under certain circumstances, ATELIER KINTSUGI PTE. LTD. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in good faith if required to:

  • Comply with legal obligations

  • Protect and defend the rights or property of ATELIER KINTSUGI PTE. LTD.

  • Investigate misconduct or potential violations

  • Ensure the personal safety of users or the public

  • Protect against legal liability

SECURITY OF DATA

We value your trust in providing your data, and we take commercially reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

SERVICE PROVIDERS

We may engage third-party companies ("Service Providers") to facilitate the Service, provide services on our behalf, or help us analyze usage.

These third parties have access to your Personal Data only to perform specific tasks and are obligated not to disclose or use it for other purposes.

ANALYTICS

We may use third-party tools to monitor and analyze use of our Service:

You can opt out of Google Analytics using this browser add-on.

BEHAVIOURAL REMARKETING

We use remarketing services to advertise on third-party websites after you visit our Service. We and our vendors use cookies to serve relevant ads.

You can opt out via:

PAYMENTS

We use trusted third-party payment providers (including Stripe) to process payments. We do not store or collect your credit card details. That information is processed directly by our payment providers in accordance with their privacy policies.

Some of the processors we work with include:

All payment processors comply with PCI-DSS standards for secure handling of payment data.

THIRD-PARTY LINKS

Our Service may contain links to third-party sites not operated by us. We are not responsible for the content, policies, or practices of any third-party websites. We strongly encourage you to review their privacy policies before using their services.

CHILDREN’S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from anyone under 18.

If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. We will take steps to remove such information from our servers promptly.

UPDATE TO PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page, with the revised effective date at the top.

If changes are significant, we will notify you via email or a prominent notice on the Service.

You are advised to review this Privacy Policy periodically for updates.

CONTACT US

If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://atelierkintsugi.co/contact